We are excited to announce that we will introduce two new products in 2020.  Most of you have heard about the ongoing developments for our instrument to automate fat soluble vitamin extraction (it will also support cholesterol determination and total (hydrolysis) fat extraction).  However, we will also launch an even more automated system for detergent and crude fiber analysis that will virtually elimate chemical handling and support higher volume labs.  The purpose of this survey is to complete plans for sales and technical service training to be held in 2020.  Our earliest opportunity will be in the USA in May.  That will be followed with the potential of two to three additional locations later in the year.  Training will be mandatory for the sale of the new products.  We must have an educated team in place to assure the highest customer service and after sale support.  Please review and answer the questions below.  There is space to add your comments and questions.
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