Skip to main content
Log in/Register
  • Create new account
  • Request new password
  • Home
  • News
  • About ANKOM
  • Contact Us
ANKOM Technology logo
  • Product Catalog

    Our Product Catalog

    • Vitamin, Cholesterol & Total Fat
    • Dietary Fiber
    • Crude/Detergent Fiber
      • DELTA
      • |
      • A2000
      • |
      • A200
    • Total/Crude Fat
      • XT15
      • |
      • XT10
      • |
      • HCI

    • Gas Fermentation Measurement
    • In Vitro Incubation
    • Filters, In Situ & Support Products
    • Chemicals And Enzymes
      • Chemicals
      • |
      • Enzymes
      • |
      • Certificates of Analysis

  • Technical Support

    Technical Support

    • FLEX Vitamin & Cholesterol
    • TDF Analyzer
    • Fiber Analyzers
      • DELTA
      • |
      • A2000
      • |
      • A200
    • Fat Extractors
      • XT15
      • |
      • XT10

    • Hydrolysis System and RD Dryer
    • RF Gas Production System
    • Daisy Incubator
  • Analytical Procedures & Support

    Analytical Methods & Support

    • FLEX Vitamin & Cholesterol
    • Dietary Fiber
    • Crude/Detergent Fiber
      • DELTA
      • |
      • A2000
      • |
      • A200

    • Total/Crude Fat
      • XT15
      • |
      • XT10
      • |
      • HCI
    • Gas Fermentation Measurement
    • In Vitro Incubation

  • Case Studies
    • Eurofins, Des Moines
    • Dupont Pioneer Livestock Nutrition Ctr
    • Hebron University
    • Dairy One Cooperative
    • EPL Bio Analytical Services
    • Kuwait Institute for Scientific Research
  • Global Distribution
0 items

Fault Screen: "Overtemp Fault" "[ENTER]"

The overtemp message happens when the ANKOM HCl Instrument is heating but there is no solution in the vessel. The quartz heaters will heat the vessel and the ETS (Emergency Temperature Switches) will trip.

Possible Causes:

Instrument was not properly filled- make sure the acid was put in the instrument and that the water supply is on.

There is a filling or draining problem-To investigate, run the following test:

  1. Add 500ml of water to the vessel and run a 60 minute hydrolysis.
  2. Check the water level every 5 minutes during the hydrolysis to make sure that the water has not boiled away or that the water has not drained from the may have a leak.
  3. After the hydrolysis, make sure the solution completely drains and the heat is off.
  4. During the first rinse step, make sure the vessel has been automatically filled with water. If this does not occur, the water valve may not be functioning. Contact ANKOM for assistance.
  5. Check the water level during the rinses and make sure the water only drains during the "Drain Cycle"
  6. If this test does not provide answers, contact ANKOM Tech Support with your results.

To best assist you, it is helpful to know the following:

  • Does this fault occur every time?
  • When does the fault occur?
  • How many minutes into the hydrolysis?
  • How many minutes into the rinse?

Related Links

Contact Us
Global Distribution
Warranty Information
arrow-white-footer.pngHave Questions or Feedback?
Connect
Follow us on TwitterFind us on FacebookConnect with us on LinkedIN

Menu

  • Product Catalog
  • Technical Support
  • Analytical Methods & Support
  • Case Studies
  • Global Distribution
  • Privacy Policy
  • Refund Policy

ANKOM Technology

©2023 ANKOM Technology All Rights Reserved
ANKOM Technology 2052 O'Neil Road, Macedon NY 14502
Tel: 315.986.8090 | Fax: 315.986.8091
x

We use cookies on this site to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. Read our Privacy Policy.