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Frequently Asked Questions

Possible Causes: (1) The level sensor has failed to detect the liquid that is in the vessel. If the vessel is full and this fault screen appears, press <STOP> to drain the fluid. You may want to capture the solution and re-use it. Refer to DELTA...

 
Frequently Asked Questions

The vessel temperature has exceeded the maximum limit. Possible Causes: (1) The solution level is low in the vessel, but the level sensor is indicating full. The level sensor has two main components that work together. These components are a Level...

 
 
 
 
 
 
 
 
 
 
 
Frequently Asked Questions

Possible Causes: The power cord is not plugged into the unit or power source. The main power switch is not turned on. One of the system circuit breakers (fuses) needs to be replaced. Refer to DELTA Service Procedure Fuse Replacement (DES025).

 
Frequently Asked Questions

The enzyme tubing should be changed annually under normal use. Heavy use may necessitate a shorter timeframe between tubing changes. The Enzyme Tubing Replacement Kit ( Part #: TDF67 ) is available for purchase by contacting ANKOM Technology at (315)...

 
 
 
 
 
Frequently Asked Questions

Do NOT run this instrument without an adequate DRY Nitrogen Supply. The instrument is powered by pneumatics that are not compatible with moisture, commonly found in compressed air. Nitrogen is also recommended as an extra precaution when handling...

 
 
Frequently Asked Questions

The touchscreen display will give you the option to Retry , Override , or Abort the run. Retry will simply try the delivery again. Override will ignore the fault for the remainder of the run. Abort will stop the run entirely. To analyze the problem...

 
 
Frequently Asked Questions

Possible Causes: The rinse water supply temperature did not meet method standards. This may affect results with certain samples. Make sure the water supply has a temperature of no less than 50°C for Crude Fiber or no less than 70°C for ADF and NDF...

 
 
 
 
 
Frequently Asked Questions

It is possible to follow an NDF run with an ADF run using the same sample and Filter Bag. However, samples that are high in pectin, tannins, glucans, and fructans can produce lower-than-expected ADF values when NDF was run first. This is because...

 
Frequently Asked Questions

"----" indicates there has been an electrical malfunction. You will need to reset the Controller. Refer to DELTA Service Procedure Controller Menu Setup (DES015). If the "----" still shows, you will need to replace the Ascon Controller ( Part #: A09...

 
Frequently Asked Questions

F57 The porosity of the ANKOM F57 Filter Bag is 25 microns. The design of the filter bag provides a three-dimensional filter matrix similar to the filtering effect of a glass crucible. The F57 Filter Bag provides equal filtration without the manual...

 
 
 
Frequently Asked Questions

Possible Causes: (1) The bag suspender is worn or not properly functioning. Refer to DELTA Service Procedure Bag Suspender Check (DES006). (2) The level sensor is not detecting the solution. Refer to DELTA Service Procedure Level Sensor (Analog)...

 
Frequently Asked Questions

A "Low Pressure" error occurs when the vessel does not have at least 3 psi. Possible Causes: The lid was not tight. You do not have to over-tighten the lid, but it needs to be snug. Usually finger tight plus 1/4 turn is adequate. Check the lid O-Ring...

 
 
 
 
 
Frequently Asked Questions

With the lignin procedure, two common errors will create false high values. (1) The first error is placing the F57 Filter Bags into the 72% sulfuric acid when there is moisture in the bags and samples. To avoid this situation, after the ADF procedure...

 
 
 
 
 
Frequently Asked Questions

The drain valve has been told to open but after 30 seconds the drain-open switch has failed to open the drain. Possible Causes: (1) The wires on the drain valve have become disconnected. Unplug the instrument, check the drain valve and reattach any...

 
 
Frequently Asked Questions

Possible Causes: (1) The dial on the heat sealer may not be turned up high enough. To seal the XT4 Bag, the dial must be set at approximately "6." (2) The heating element is broken. On the sides of the Teflon cover are two shiny metal strips that...

 
Frequently Asked Questions

Order the Fill Nozzle Replacement Kit ( Part #: TDF79 ) by contacting ANKOM Technology at (315) 986-8090 or by ordering online. Refer to the TDF Service Procedure Fill Nozzle Installation Procedure (TS014).