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FAQ

Fault: "Level Sensor" Fault .” What should I do?

This fault display means that at the end of the extraction, the level sensor detected solvent in the vessel (at the end of the run, the vessel should be empty and the sensor should not detect solvent).

The instrument has either a Teflon Level Sensor or a Glass Tip Level Sensor. If the instrument has a Teflon Level Sensor, contact ANKOM for a replacement part and instructions.  

The Glass Tip Level Sensor may need to be retrained. Open the vessel and observe the solvent level. If the glass level sensor is covered with solvent the level sensor module light (inside the electrical cabinet) should be off. If the glass sensor tip is NOT covered with solvent and the module light is off, the level sensor needs to be re-trained or replaced. Refer to XT15 Service Procedure Level Sensor Training (X5S013), or see XT15 Service Procedure Level Sensor Tip and Fiber Optic Replacement (Digital) (X5S011).