Total Satisfaction is Our Goal
All ANKOM Technology instruments are warranted for a period of one year for any defects in workmanship or material. ANKOM will, at its discretion, repair or replace any defective parts free of charge during the first year of ownership. If necessary, ANKOM will also provide repair services at no cost during the warranty period. ANKOM will credit the customer for shipping costs incurred due to a needed repair. This warranty does not include damage to the instrument resulting from neglect or misuse. The user is responsible for normal periodic maintenance as described in the user manual. Failure to perform the periodic maintenance can cause the warranty to be voided.
Return Policy
ANKOM Technology will accept returns of products damaged or defective due to shipping or manufacture. Unused parts and chemicals returned to ANKOM are subject to return fees. ANKOM is not required to accept returns of custom-made products ordered in error by the customer. However, contact ANKOM Technology should you have such a need, and we will do everything possible to assist you.