Skip to main content

FAQ

One of my modules shows obviously erroneous pressure readings. What should I do?

Possible causes include:  

  • A loose or disconnected wire from the pressure sensor  
  • A faulty circuit board

To diagnose, unplug the pressure sensor connector from the circuit board and plug in a pressure sensor connector from a working module into the same spot on the faulty module's circuit board. The pressure sensor connector has white, black, and red wires attached to it. If the system begins reading pressure correctly, the problem has been narrowed down to the pressure sensor. The module must be sent in for service to have this part replaced. 

Contact ANKOM Technology at https://www.ankom.com/contact/technical-services or call (315) 986-8090.  

If the problem is not resolved, there is most likely a problem with the circuit board. Static discharge, high humidity/moisture contact with the circuit board, or physical damage from dropping, etc. may have caused the problem. Contact ANKOM Technology for further assistance.