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FAQ

Why did my bag suspender trays melt?

For illustrations of melted trays, see A200 Service Procedure Temp Probe Replacement (FS016). Bag suspender trays can melt when there is not enough solution in the vessel to cover all of the trays while the instrument's heat is activated.

Possible Causes:

  • The user operating the instrument did not put enough solution into the vessel to cover all of the trays.
  • The exhaust valve is slightly open and some of the solution slowly drips out of the vessel during the extraction.
  • The red heat button is not turned off at the end of the extraction after the solution has been drained from the instrument and the trays are left in the instrument.
  • There is an adequate amount of solution, and the heat is on, but the agitation is not turned on.

If the bag suspender trays are melted, you should do the following:

(1) Replace the melted trays. Find the necessary parts via the links below for:

(2) Inspect the inside of the vessel to determine if any plastic melted to the walls. If so, fill the vessel with water and turn on the heat until the water boils. Turn off the heat. Carefully scrape the plastic from the walls and remove the plastic pieces. Drain the water and wipe out any remaining plastic residue.