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Frequently Asked Questions

An E11 fault is the result of the high-pressure sensor reading input pressure below 35 psi. N2 input pressure is always monitored and the fault could occur at any point during a run. The fault will interrupt the run and wait for the operator to...

 
 
Frequently Asked Questions

The touchscreen display will give you the option to Retry , Override , or Abort the run. Retry will simply try the delivery again. Override will ignore the fault for the remainder of the run. Abort will stop the run entirely. To analyze the problem...

 
 
Frequently Asked Questions

The touchscreen display will give you the option to Retry , Override , or Abort the run. Retry will simply try the delivery again. Override will ignore the fault for the remainder of the run. Abor t will stop the run entirely. Possible causes include...

 
Frequently Asked Questions

Cause: This fault occurs when the temperature sensor to the in-line heater reports that the in-line heater is not reaching the required 80˚C within the 90 seconds allotted during an EtOH95 delivery. The fault message on the touchscreen display will...

 
 
Frequently Asked Questions

To get this fault, the temperature sensor in one or more of the paddle heaters is reporting high temperatures. This could occur at different times under specific conditions such as: During the Amylase phase or when the instrument is idle if a...

 
Frequently Asked Questions

This fault occurs when the temperature sensor in the in-line heater reports a temperature exceeding 135˚C. The E4 error message on the touch screen display will indicate the temperature at the time of the fault. When this fault occurs the instrument...

 
 
Frequently Asked Questions

An E12 fault is the result of the high-pressure sensors reading input pressure above 100 psi. N2 Input pressure is always monitored, and the fault could occur at any point during a run. The fault will interrupt the run and wait for the operator to...

 
Frequently Asked Questions

To get this fault, the temperature sensor in one or more paddle heaters is reporting low temperatures. This could occur at different times under specific conditions such as: During paddle pre-heat, if any one of the paddles does not reach 50°C in...

 
Frequently Asked Questions

Cause: This fault occurs when the temperature sensor in the in-line heater reports that the in-line heater is not reaching the required 110˚C within the 90 seconds allotted during an IDF water rinse. The fault message on the touchscreen display will...