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ANKOM recommends replacing the delivery tubing every one to two years depending on the use of the instrument. Order the Delivery Tube Replacement Set ( Part #: TDF126 ) by contacting ANKOM Technology at (315) 986-8090 or by ordering from the website...

The enzyme tubing should be changed annually under normal use. Heavy use may necessitate a shorter timeframe between tubing changes. The Enzyme Tubing Replacement Kit ( Part #: TDF67 ) is available for purchase by contacting ANKOM Technology at (315)...

The enzyme tubing may be clogged. Look at the enzyme tubing from the reservoirs to the Enzyme Pinch Valve and beyond to the manifold. If there is any discoloration or gelled material in the tubing, replace the tubing. Contact ANKOM Technology at...

The following are two possible reasons why enzymes may not be drawn from the reservoir. (1) The silicone tubes may be worn or flattened from use. To inspect the tubing, refer to TDF Service Procedure Tube Replacement (Pinch Valves) (TS005) and...

Refer to TDF Service Procedure Long-Life Pump Tubing Replacement (TS028) for instructions.

Maintenance procedures can be found under the section titled, "Periodic Maintenance" in your TDF Operator's Manual and the TDF Preventative Maintenance Process Guide (TS047). A maintenance checklist can also be found below.

Over a period of years, the buffer valve, and possibly others, may begin to corrode the brass valve body. As of November 2022, the buffer valve in new instruments comes with a PEEK chemical-resistant valve body. However, older instruments may show...

For instruments with version 3.78 or newer software perform the following diagnostics routine: (1) Run a Line Charge two times with “All” selected with the flush tube assembly installed using deionized water. This will prime the lines in the...

Order the Fill Nozzle Replacement Kit ( Part #: TDF79 ) by contacting ANKOM Technology at (315) 986-8090 or by ordering online. Refer to the TDF Service Procedure Fill Nozzle Installation Procedure (TS014).

The Silicone Pump Tubing ( Part #: TDF68 ) should be changed when the instrument prompts the user with an E13 warning for weak pump tubes. The pump tubes typically last 6 months under normal use. Heavy usage may necessitate a more abbreviated...

Yes. Please refer to TDF Service Procedure Return Shipping Instructions (TS019) for details.

IMPORTANT: This message can be falsely declared if your instrument has been idle for a period of time. To reduce the chance of false declarations always run a line charge or two at the beginning of a routine, especially after a period of idle time (e...