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Frequently Asked Questions

Crude Fat results could be low for any of the following reasons: The extraction was not run long enough. The sample was not dried long enough post-extraction Fat migrated from a bag during the pre-dry step. Desiccant was either not used or...

 
Frequently Asked Questions

The touchscreen display will give you the option to Retry, Override, or Abort the run. Retry will simply try the delivery again. Override will ignore the fault for the remainder of the run. Abort will stop the run entirely. Possible causes include:...

 
 
Frequently Asked Questions

"----" indicates there has been an electrical malfunction. Reset the Controller. Refer to A2000 Service Procedure Controller (Temp) Menu Setup (AS015). If the "----" still shows, you will need to replace the Ascon Controller ( Part #: A09). Possible...

 
Frequently Asked Questions

To update your GPM software: 1) Purchase the GPM software appropriate for your system. GEN2 systems (serial #’s <900) require GPM software version 11.4 ( Part #: RF3) GEN3 systems (serial #’s >1000) require GPM software version 15.0 ( Part #: RF3X) 2...

 
 
Frequently Asked Questions

The touchscreen display will give you the option to Retry, Override, or Abort the run. Retry will simply try the delivery again. Override will ignore the fault for the remainder of the run. Abort will stop the run entirely. To analyze the problem, do...

 
Frequently Asked Questions

This fault occurs when the temperature sensor in the in-line heater reports a temperature exceeding 135˚C. The E4 error message on the touch screen display will indicate the temperature at the time of the fault. When this fault occurs the instrument...

 
Frequently Asked Questions

Cause: This fault occurs when the temperature sensor in the in-line heater reports that the in-line heater is not reaching the required 110˚C within the 90 seconds allotted during an IDF water rinse. The fault message on the touchscreen display will...

 
Frequently Asked Questions

Cause: This fault occurs when the temperature sensor to the in-line heater reports that the in-line heater is not reaching the required 80˚C within the 90 seconds allotted during an EtOH95 delivery. The fault message on the touchscreen display will...

 
 
 
 
 
 
 
Frequently Asked Questions

Since your GPM software runs on a PC, power sources, the operating system (e.g., Windows) settings, as well as other programs and network connections on the PC can affect the GPM software. Power If your PC is being powered by a battery or an...

 
 
Frequently Asked Questions

Possible Causes: 1) Sample size is too large. 2) Bags were not acetone rinsed. 3) The rubber baffle spacers fell off. Possible Solutions: 1) Ensure that the procedure is followed completely. 2) Reduce sample size to .025 per procedure. 3) Rinse bags...

 
 
 
 
Frequently Asked Questions

An E12 fault is the result of the high-pressure sensors reading input pressure above 100 psi. N2 Input pressure is always monitored, and the fault could occur at any point during a run. The fault will interrupt the run and wait for the operator to...

 
Frequently Asked Questions

Some sample types can be difficult to filter, even though the IDF and SDF filter bags have a significantly greater filter surface area than the Gooch crucible. Some samples become gelatinous in an aqueous solution (such as psyllium, chia seeds, or...

 
 
 
 
 
Frequently Asked Questions

In developing our hydrolysis process, we did extensive research into acid and base hydrolysis. We found that the acid hydrolysis did well with a variety of samples, including those normally hydrolyzed in a base solution, i.e., dairy products. As a...

 
Frequently Asked Questions

Utilize a transfer pipette to handle this and follow the procedure below: (1) Weigh the pipette and tare the weight. (2) Fill the pipette with a liquid sample. (3) Place the pipette on the balance and record the weight. (4) Pipette out the liquid...

 
 
 
 
 
Frequently Asked Questions

With the lignin procedure, two common errors will create false high values. (1) The first error is placing the F57 Filter Bags into the 72% sulfuric acid when there is moisture in the bags and samples. To avoid this situation, after the ADF procedure...

 
 
 
 
 
 
Frequently Asked Questions

The FLEX Vitamin and Cholesterol analysis run time is a little over two hours. Technician time is only five to ten minutes of set-up prior to running the instrument. This includes weighing samples into each digestion vessel and loading the digestion...

 
Frequently Asked Questions

The ANKOM FLEX Total Fat analysis run time is just under two and a half hours. Technician time is only five to ten minutes of set-up prior to running the instrument. This includes weighing samples into each digestion vessel and loading the digestion...

 
Frequently Asked Questions

One ANKOM FLEX run includes four assays and will be completed in approximately two hours. Therefore, in an eight-to-ten-hour workday, the instrument can be run four times, resulting in sixteen assays per day, and eighty assays per five-day workweek...

 
Frequently Asked Questions

The FLEX instrument can process up to 20g of sample for vitamin and cholesterol analysis. The sample size maximum is dependent on sample composition, analyte content, and the homogeneity of the sample. Samples that typically require 20g test portion...

 
 
 
 
 
Frequently Asked Questions

Possible Causes: (1) The level sensor has failed to detect the liquid that is in the vessel. If the vessel is full and this fault screen appears, press to drain the fluid. You may want to capture the solution and re-use it. Refer to DELTA...