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Frequently Asked Questions

Since your GPM software runs on a PC, power sources, the operating system (e.g., Windows) settings, as well as other programs and network connections on the PC can affect the GPM software. Power If your PC is being powered by a battery or an...

 
 
Frequently Asked Questions

1. Verify that you have a Gen2 Coordinator: A Gen2 Coordinator will have a number that is less than 1,000. If you have connectivity issues and your coordinator number is greater than 1,000 you have a Gen3 system. In that case, contact ANKOM using the...

 
Frequently Asked Questions

To update your GPM software: 1) Purchase the GPM software appropriate for your system. GEN2 systems (serial #’s <900) require GPM software version 11.4 ( Part #: RF3 ) GEN3 systems (serial #’s >1000) require GPM software version 15.0 ( Part #: RF3X )...