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Frequently Asked Questions

Possible Causes: (1) The dial on the heat sealer may not be turned up high enough. To seal the XT4 Bag, the dial must be set at approximately "6." (2) The heating element is broken. On the sides of the Teflon cover are two shiny metal strips that...

 
Frequently Asked Questions

Replacement of the dryer completely depends upon how often it is used to dry hydrolysis samples. The filter should be changed when the filter bags do not dry sufficiently after hydrolysis at 110°C for three hours (adding pH paper in the desiccant...

 
Frequently Asked Questions

When using the ANKOM Rapid Dryer to dry acid hydrolysis samples, the airflow through the special hydrolysis filter ( Part #: RD2 ) will eventually become too limited and the filter will need to be changed. To check the air filter for proper airflow...

 
 
Frequently Asked Questions

This can occur with samples that are very low in fat. Moisture left in low-fat samples after extraction is the issue. As AOCS Procedure AM 5-04 indicates, when the Filter Bags are removed from the Extractor, they should be placed in an oven at 100...

 
 
 
 
 
 
 
 
 
Frequently Asked Questions

The Overtemp message happens when the ANKOM HCl Instrument is heating but there is no solution in the vessel. The quartz heaters will heat the vessel and the ETS (Emergency Temperature Switches) will trip. Possible Causes: The instrument was not...

 
 
 
Frequently Asked Questions

In developing our hydrolysis process, we did extensive research into acid and base hydrolysis. We found that the acid hydrolysis did well with a variety of samples, including those normally hydrolyzed in a base solution, i.e., dairy products. As a...

 
 
 
Frequently Asked Questions

Possible Causes: (1) The level sensor has failed to detect the liquid that is in the vessel. If the vessel is full and this fault screen appears, press <STOP> to drain the fluid. You may want to capture the solution and re-use it. Refer to DELTA...

 
Frequently Asked Questions

The vessel temperature has exceeded the maximum limit. Possible Causes: (1) The solution level is low in the vessel, but the level sensor is indicating full. The level sensor has two main components that work together. These components are a Level...

 
 
 
 
 
 
 
 
 
 
 
 
Frequently Asked Questions

Possible Causes: The power cord is not plugged into the unit or power source. The main power switch is not turned on. One of the system circuit breakers (fuses) needs to be replaced. Refer to DELTA Service Procedure Fuse Replacement (DES025).

 
Frequently Asked Questions

Possible Causes: The rinse water supply temperature did not meet method standards. This may affect results with certain samples. Make sure the water supply has a temperature of no less than 50°C for Crude Fiber or no less than 70°C for ADF and NDF...

 
 
 
 
 
Frequently Asked Questions

It is possible to follow an NDF run with an ADF run using the same sample and Filter Bag. However, samples that are high in pectin, tannins, glucans, and fructans can produce lower-than-expected ADF values when NDF was run first. This is because...

 
Frequently Asked Questions

"----" indicates there has been an electrical malfunction. You will need to reset the Controller. Refer to DELTA Service Procedure Controller Menu Setup (DES015). If the "----" still shows, you will need to replace the Ascon Controller ( Part #: A09...

 
Frequently Asked Questions

F57 The porosity of the ANKOM F57 Filter Bag is 25 microns. The design of the filter bag provides a three-dimensional filter matrix similar to the filtering effect of a glass crucible. The F57 Filter Bag provides equal filtration without the manual...

 
 
 
Frequently Asked Questions

Possible Causes: (1) The bag suspender is worn or not properly functioning. Refer to DELTA Service Procedure Bag Suspender Check (DES006). (2) The level sensor is not detecting the solution. Refer to DELTA Service Procedure Level Sensor (Analog)...

 
Frequently Asked Questions

A "Low Pressure" error occurs when the vessel does not have at least 3 psi. Possible Causes: The lid was not tight. You do not have to over-tighten the lid, but it needs to be snug. Usually finger tight plus 1/4 turn is adequate. Check the lid O-Ring...