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Frequently Asked Questions

We suggest a purity of 99.998% nitrogen or purer as it is used to expedite solvent evaporation. We have not tested less pure nitrogen and therefore cannot validate that it will not adversely affect analyte recovery.

 
 
Frequently Asked Questions

One ANKOM FLEX run includes four assays and will be completed in approximately two hours. Therefore, in an eight-to-ten-hour workday, the instrument can be run four times, resulting in sixteen assays per day, and eighty assays per five-day workweek...

 
Frequently Asked Questions

The FLEX can process up to 10g of sample for vitamin and cholesterol analysis. The sample size maximum is dependent on analyte content, analyte homogeneity within the sample, and sample composition. Samples that typically require 10g sample sizes are...

 
 
Frequently Asked Questions

No. The digestion vessels must not be left assembled for extended periods of time (e.g. overnight). If digestion vessels are left assembled for extended periods of time, the O-rings in the vessel bottom assemblies will deform and future integrity...

 
 
 
 
 
 
 
Frequently Asked Questions

Tips to avoid vessel leaks: (1) Do not spray water directly on the filter. Spray on the side of the vessel, so that it will flow onto the filter without force. You could also spray onto the mixer. (2) Always add the stir bar to the vessel before...

 
Frequently Asked Questions

Sorbent Disposal Bags ( Part #: FLEX-SDB ) hold spent sorbent from four SPE columns while allowing solvents to evaporate overnight in a hood. Dispose of the empty SPE columns and Sorbent Disposal Bags using your internal hazardous waste SOPs and SDS...

 
Frequently Asked Questions

1. Verify that you have a Gen2 Coordinator: A Gen2 Coordinator will have a number that is less than 1,000. If you have connectivity issues and your coordinator number is greater than 1,000 you have a Gen3 system. In that case, contact ANKOM using the...

 
 
Frequently Asked Questions

To update your GPM software: 1) Purchase the GPM software appropriate for your system. GEN2 systems (serial #’s <900) require GPM software version 11.4 ( Part #: RF3 ) GEN3 systems (serial #’s >1000) require GPM software version 15.0 ( Part #: RF3X )...

 
 
 
 
 
Frequently Asked Questions

The solenoid will become hot if the valve open check box is left checked. Normal valve openings are very brief and within a range of 10-1000 milliseconds, which does not cause the solenoid cylinder to get hot. If the Open Valves button is clicked or...

 
 
 
 
 
Frequently Asked Questions

Due to the discontinuation of certain parts, ANKOM can no longer replace the RF programmed chip (Part #: RF45) and the Circuit Board (Part #: 7007) in Gen2 modules. All other repairs and replacement parts will continue to be available indefinitely.

 
 
Frequently Asked Questions

Just prior to use, charge your rechargeable batteries (Part #: RF16 or RF46 ) for at least three hours using the 10-Station Battery Charger ( Part #: RF25 ). A fully charged battery when plugged into a module should read 6.7V or higher on the GPM...

 
Frequently Asked Questions

No, the batteries (Part #: RF16 or RF46 ) should not get hot. If this happens, the battery pack may be defective, or the module's circuit board may have failed. Install another fully charged battery pack in the module. Then, perform the module...

 
 
 
 
Frequently Asked Questions

The ANKOM FLEX Total Fat analysis run time is just under two and a half hours. Technician time is only five to ten minutes of set-up prior to running the instrument. This includes weighing samples into each digestion vessel and loading the digestion...

 
 
 
 
 
Frequently Asked Questions

This fault indicates a System Integrity Failure. One or more vessels did not reach or hold pressure properly. To resolve an MF1 fault: 1. Confirm the Low N2 setting is: 2.6 - 3.0 PSI. See Section 6.7.2 of the FLEX Operator’s Manual. 2. Tighten the...

 
Frequently Asked Questions

Maintenance is low. At the end of the day, the digestion vessel spray nozzles, digestion vessel bases, and SPE column top rings must be wiped clean with a dampened towel. Some O-rings require replacement generally after about two hundred runs. Refer...