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Frequently Asked Questions

This fault indicates a System Integrity Failure. One or more vessels did not reach or hold pressure properly. To resolve an MF1 fault: 1. Confirm the Low N2 setting is: 2.6 - 3.0 PSI. See Section 6.7.2 of the FLEX Operator’s Manual. 2. Tighten the...

 
 
Frequently Asked Questions

In the event of a Drain Time-Out Fault (MF7) or an Abort during a Drain Module, users must flush the lines beneath the vessels to clear the residue prior to starting a new run. For more information, refer to Section 17 of the FLEX Operator’s Manual...

 
Frequently Asked Questions

Daily maintenance includes wiping digestion spray nozzles, digestion vessel bases, and SPE column top rings with a dampened towel. A detailed service and replacement schedule can be found in the Periodic Maintenance section of the FLEX Operator’s...

 
Frequently Asked Questions

No. The digestion vessels must not be left assembled for extended periods of time (e.g. overnight). If digestion vessels are left assembled for extended periods of time, the O-rings in the vessel bottom assemblies will deform and future integrity...

 
 
 
 
 
 
 
 
 
Frequently Asked Questions

We suggest a purity of 99.998% nitrogen or purer as it is used to expedite solvent evaporation. We have not tested less pure nitrogen and therefore cannot validate that it will not adversely affect analyte recovery.

 
 
Frequently Asked Questions

Tips to avoid vessel leaks: (1) Do not spray water directly on the filter. Spray on the side of the vessel, so that it will flow onto the filter without force. You could also spray onto the mixer. (2) Always add the stir bar to the vessel before...

 
 
 
Frequently Asked Questions

Sorbent Disposal Bags ( Part #: FLEX-SDB) hold spent sorbent from four SPE columns while allowing solvents to evaporate overnight in a hood. Dispose of the empty SPE columns and Sorbent Disposal Bags using your internal hazardous waste SOPs and SDS...

 
Frequently Asked Questions

Carry-over is typically around 0.08%, well below the detection limit for most samples. When running concentrates, such as vitamin supplements, use a wash bottle to rinse the round bottom flask adapters with hexane prior to the next run to eliminate...

 
 
Frequently Asked Questions

A "drain error" usually occurs if the level sensor senses the solution in the vessel after the drain has opened. If the vessel is empty, and the level sensor indicates "Full," the level sensor must be fixed. If the vessel is full of solution after...

 
Frequently Asked Questions

Possible Causes: The rinse water supply temperature did not meet method standards. This may affect results with certain samples. Make sure the water supply has a temperature no less than 50°C for Crude Fiber, or no less than 70°C for ADF and NDF...

 
Frequently Asked Questions

When the instrument is turned on, the drain valve opens to vent the vessel. If the drain open/close switch is not sensed by the computer, this fault occurs. Possible Causes: (1) Wires on the drain valve have become dislodged. Connections may have...

 
Frequently Asked Questions

Possible Causes: (1) The level sensor has failed to detect the liquid that is in the vessel. If the vessel is full and this fault screen appears, press to drain the fluid. You may want to capture the solution and re-use it. Refer to DELTA...

 
 
Frequently Asked Questions

A "Low Pressure" error occurs when the vessel does not have at least 3 psi. Possible Causes: The lid was not tight. You do not have to over-tighten the lid, but it needs to be snug. Usually finger tight plus 1/4 turn is adequate. Check the lid O-Ring...

 
 
Frequently Asked Questions

The drain valve has been told to open but after 30 seconds the drain-open switch has failed to open the drain. Possible Causes: (1) The wires on the drain valve have become disconnected. Unplug the instrument, check the drain valve and reattach any...

 
 
Frequently Asked Questions

The vessel temperature has exceeded the maximum limit. Possible Causes: (1) The solution level is low in the vessel, but the level sensor is indicating full. The level sensor has two main components that work together. These components are a Level...

 
 
 
 
 
 
Frequently Asked Questions

Possible Causes: The power cord is not plugged into the unit or power source. The main power switch is not turned on. One of the system circuit breakers (fuses) needs to be replaced. Refer to DELTA Service Procedure Fuse Replacement (DES025).

 
Frequently Asked Questions

It is possible to follow an NDF run with an ADF run using the same sample and Filter Bag. However, samples that are high in pectin, tannins, glucans, and fructans can produce lower-than-expected ADF values when NDF was run first. This is because...

 
 
Frequently Asked Questions

"----" indicates there has been an electrical malfunction. You will need to reset the Controller. Refer to DELTA Service Procedure Controller Menu Setup (DES015). If the "----" still shows, you will need to replace the Ascon Controller ( Part #: A09)...

 
Frequently Asked Questions

The TDF instrument produces about 475 ml per assay of filtrate waste consisting of about 75% ethanol-based solution, about 2,850 ml per run (6 stations). There is also water, buffer solution, and ethanol pumped through the system to flush lines and...

 
Frequently Asked Questions

Due to the discontinuation of certain parts, ANKOM can no longer replace the RF programmed chip (Part #: RF45) and the Circuit Board (Part #: 7007) in Gen2 modules. All other repairs and replacement parts will continue to be available indefinitely.

 
 
 
 
Frequently Asked Questions

A nitrogen generator can be used as long as it meets the following requirements for the proper operation of the FLEX instrument: N2 purity, Industrial Grade (Grade 4.8) which is 99.998% or purer N2 Flowrate of 10LPM at 6.9 bar minimum Supply N2...