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Frequently Asked Questions

With the lignin procedure, two common errors will create false high values. (1) The first error is placing the F57 Filter Bags into the 72% sulfuric acid when there is moisture in the bags and samples. To avoid this situation, after the ADF procedure...

 
 
Frequently Asked Questions

Due to the discontinuation of certain parts, ANKOM can no longer replace the RF programmed chip (Part #: RF45) and the Circuit Board (Part #: 7007) in Gen2 modules. All other repairs and replacement parts will continue to be available indefinitely.

 
 
 
 
Frequently Asked Questions

There is a leak. The most common cause is a leaky Q1 valve, which would cause cooling water to flow into the vessel during the heating stage. To test: Turn the instrument completely off but keep the water supply on. Check to see if water is running...

 
 
 
Frequently Asked Questions

Possible Causes: (1) The dial on the heat sealer may not be turned up high enough. To seal the XT4 Bag, the dial must be set at approximately "6." (2) The heating element is broken. On the sides of the Teflon cover are two shiny metal strips that...

 
 
 
 
Frequently Asked Questions

To get this fault, the temperature sensor in one or more paddle heaters is reporting low temperatures. This could occur at different times under specific conditions such as: During paddle pre-heat, if any one of the paddles does not reach 50°C in...

 
Frequently Asked Questions

This can occur with samples that are very low in fat. Moisture left in low-fat samples after extraction is the issue. As AOCS Procedure AM 5-04 indicates, when the Filter Bags are removed from the Extractor, they should be placed in an oven at 100...

 
 
 
 
 
 
 
Frequently Asked Questions

Tips to avoid vessel leaks: (1) Do not spray water directly on the filter. Spray on the side of the vessel, so that it will flow onto the filter without force. You could also spray onto the mixer. (2) Always add the stir bar to the vessel before...

 
Frequently Asked Questions

Sorbent Disposal Bags ( Part #: FLEX-SDB ) hold spent sorbent from four SPE columns while allowing solvents to evaporate overnight in a hood. Dispose of the empty SPE columns and Sorbent Disposal Bags using your internal hazardous waste SOPs and SDS...

 
 
Frequently Asked Questions

The drain valve has been told to open but after 30 seconds the drain-open switch has failed to open the drain. Possible Causes: (1) The wires on the drain valve have become disconnected. Unplug the instrument, check the drain valve and reattach any...

 
 
 
 
Frequently Asked Questions

Just prior to use, charge your rechargeable batteries (Part #: RF16 or RF46 ) for at least three hours using the 10-Station Battery Charger ( Part #: RF25 ). A fully charged battery when plugged into a module should read 6.7V or higher on the GPM...

 
Frequently Asked Questions

No, the batteries (Part #: RF16 or RF46 ) should not get hot. If this happens, the battery pack may be defective, or the module's circuit board may have failed. Install another fully charged battery pack in the module. Then, perform the module...

 
Frequently Asked Questions

Possible Causes: (1) The bag suspender is worn or not properly functioning. Refer to Service Procedure Bag Suspender Check (DES006). (2) The vessel is overfilled with solution. (3) The level sensor is not detecting the solution. To service the blue...

 
 
 
 
Frequently Asked Questions

Possible Causes: (1) The dial on the heat sealer may not be turned up high enough. To seal the XT4 Bag, the dial must be set at approximately "6." (2) The heating element is broken. On the sides of the Teflon cover are two shiny metal strips that...

 
Frequently Asked Questions

Possible Causes: Motor wires are loose or disconnected. Unplug the instrument. Inspect the wiring to the motor. Contact ANKOM Technology if a loose or disconnected wire is found. If the wires are intact, run this test: Turn the instrument on and...

 
 
Frequently Asked Questions

Possible Causes: (1) The dial on the heat sealer may not be turned up high enough. To seal the XT4 Bag, the dial must be set at approximately "6." (2) The heating element is broken. On the sides of the Teflon cover are two shiny metal strips that...

 
 
 
 
 
 
 
 
Frequently Asked Questions

Follow the steps in this instructional video to perform a pH adjustment: TDF Manually Measuring pH in the IDF Digestion . Or, reference section 13.22 of the TDF Operator’s Manual. Note: Measure within the appropriate pH range for your specific...

 
Frequently Asked Questions

The Overtemp message happens when the ANKOM HCl Instrument is heating but there is no solution in the vessel. The quartz heaters will heat the vessel and the ETS (Emergency Temperature Switches) will trip. Possible Causes: The instrument was not...