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Frequently Asked Questions

Battery life can be extended by unplugging the battery (Part #: RF16 or RF46 ) when a module is not being used. In addition, utilizing a longer live interval, such as 60 seconds, will extend battery life. Minimizing the use of the "Open Valves"...

 
Frequently Asked Questions

Using the 10-Station Battery Charger (Part #: RF25 ) it should take only three hours to fully charge your rechargeable batteries (Part #: RF16 or RF46 ). The green indicator lights on the charger should begin to turn green within two to three hours...

 
 
 
 
 
Frequently Asked Questions

The volume of "dead space" between the vent valve and the septum on an RF module is .003 cubic inches for the RED capped modules, and .043 cubic for the BLACK capped modules.

 
 
 
Frequently Asked Questions

The FLEX Vitamin and Cholesterol analysis run time is a little over two hours. Technician time is only five to ten minutes of set-up prior to running the instrument. This includes weighing samples into each digestion vessel and loading the digestion...

 
 
 
Frequently Asked Questions

In the event of a Drain Time-Out Fault (MF7) or an Abort during a Drain Module, users must flush the lines beneath the vessels to clear the residue prior to starting a new run. For more information, refer to Section 17 of the FLEX Operator’s Manual...

 
 
 
Frequently Asked Questions

Carry-over is extremely low (~0.08%) and therefore undetectable for most food and feed samples. When running concentrates, such as vitamin supplements, use a wash bottle to rinse the round bottom flask adapters with hexane prior to the next run to...

 
Frequently Asked Questions

Possible Causes: The rinse water supply temperature did not meet method standards. This may affect results with certain samples. Make sure the water supply has a temperature no less than 50°C for Crude Fiber, or no less than 70°C for ADF and NDF...

 
 
Frequently Asked Questions

Possible Causes: (1) The level sensor has failed to detect the liquid that is in the vessel. If the vessel is full and this fault screen appears, press <STOP> to drain the fluid. You may want to capture the solution and re-use it. Refer to DELTA...

 
Frequently Asked Questions

The vessel temperature has exceeded the maximum limit. Possible Causes: (1) The solution level is low in the vessel, but the level sensor is indicating full. The level sensor has two main components that work together. These components are a Level...

 
 
 
 
Frequently Asked Questions

An E11 fault is the result of the high-pressure sensor reading input pressure below 35 psi. N2 input pressure is always monitored and the fault could occur at any point during a run. The fault will interrupt the run and wait for the operator to...

 
 
 
Frequently Asked Questions

Static electricity during the weighting process: The largest contributor to poor results is the effect of static electricity on the weighing process. Because plastic gloves can contribute to static electricity, only use anti-static gloves. To...

 
 
 
Frequently Asked Questions

Order the Fill Nozzle Replacement Kit ( Part #: TDF79 ) by contacting ANKOM Technology at (315) 986-8090 or by ordering online. Refer to the TDF Service Procedure Fill Nozzle Installation Procedure (TS014).

 
Frequently Asked Questions

Since your GPM software runs on a PC, power sources, the operating system (e.g., Windows) settings, as well as other programs and network connections on the PC can affect the GPM software. Power If your PC is being powered by a battery or an...

 
 
 
 
 
Frequently Asked Questions

To get this fault, the temperature sensor in one or more paddle heaters is reporting low temperatures. This could occur at different times under specific conditions such as: During paddle pre-heat, if any one of the paddles does not reach 50°C in...

 
Frequently Asked Questions

This can occur with samples that are very low in fat. Moisture left in low-fat samples after extraction is the issue. As AOCS Procedure AM 5-04 indicates, when the Filter Bags are removed from the Extractor, they should be placed in an oven at 100...

 
 
 
Frequently Asked Questions

Possible Causes: The power cord is not plugged into the unit or power source. The main power switch is not turned on. One of the system circuit breakers (fuses) needs to be replaced. Refer to Service Procedure Fuse Replacement (AS025).

 
 
 
Frequently Asked Questions

Cause: This fault occurs when the temperature sensor in the in-line heater reports that the in-line heater is not reaching the required 110˚C within the 90 seconds allotted during an IDF water rinse. The fault message on the touchscreen display will...